Right to Cancel

Please take notice that this is a translation of our policy on cancellations and returns for your comprehension.  The validity therein only applies to the original policy written in German.  

Cancellation/Return Policy

You may cancel your contract (order) within 14 days without providing reason in text form (e.g. letter, fax, email) or - if the items are delivered before the deadline expires - and also by returning the items.  The time limit begins upon receipt of this notification in written form, but not before receipt of the items to the customer (in case of recurring deliveries of similar items, not before receipt of the first partial delivery) and also not before fulfillment of our obligations under Article 246 § 2 in connection with § 1 Paragraph 1 and 2 EGBGB (German Introductory Act to the Civil Code), as well as our duties according to § 312g Paragraph 1 Sentence 1 BGB (German Civil Code) in conjunction with Article 246 § 3 EGBGB.   The period of cancellation is sufficient to send cancellation notice or return items.  The cancellation must be sent to:

BOW-Modellhandel GbR
Kreuzstraße 15
35232 Dautphetal
Fax: 06464-91032

Consequences of Cancellation:

In the case of an effective cancellation, the services and payments received by both parties shall be refunded and, if applicable, any resulting benefits enjoyed (e.g. interest) shall be returned.  In case you cannot return the received goods, or services, or benefits (e. g. benefits from use) in total or in part or only in deteriorated condition, you have to, if applicable, provide compensation insofar.  You do not have to compensate for deterioration caused by the utilization of the good as intended.  You have to provide compensation for benefits enjoyed only insofar, as you have used the good in a way that goes beyond inspection of characteristics and functionality. "Inspection of characteristics and functionality" is defined as the testing and checking of the respective good as it is possible and customary, for instance, in a retail shop.  Goods that can be dispatched as parcels have to be returned at our risk and expense.  You shall bear the costs of the return shipment if the goods delivered are as ordered and the value of the returned product does not exceed € 40 or in case of a higher purchase price of the goods, you have not yet made the payment in return or a contractual partial payment at the moment of the cancellation.   Otherwise, you shall bear no costs for the return.  Goods that cannot be returned as parcels will be collected from your address.  Obligations for refunding of payments must be fulfilled within 30 days.  The stated period of time starts for you with the dispatch of your declaration of cancellation or of the good and for us with the receipt.

End of Cancellation Notice

For higher costs items, please remember to include your invoice number, full address, and bank account info for refund.  The return is at the risk of BOW - Model Shop.  As the consumer, you are responsible for the Burden of Proof for the return.  Should the goods, within the two-week return period, deteriorate or can no longer be returned, you are obligated to substitute the value of merchandise if you are responsible for the deterioration.  For the transfer of use or the usage of goods by you and for other services until the time of exercising your right to return, the value is to be paid to BOW - Model Shop.

Jurisdiction Biedenkopf
Place of Performance: Dautphetal

* incl. tax, plus shipping